[6], After a member of staff had written anonymously to the family of Susan Warby, a patient who had died whilst under treatment at the hospital, staff were asked to provide handwriting samples and fingerprints to a serious incident enquiry. Click the link to find out more. Medical cover at night was not consistent and was not in line with good practice guidelines. If you find something here that is incorrect and needs changing please tell us about it. [13], In January 2018 the hospital was rated outstanding by the Care Quality Commission, one of only seven general hospitals in England awarded the highest possible rating. The maternity service has a number of specialist midwives. The porters display of respect for the transport of the deceased to the mortuary especially in respect of baby deaths. 1 November 2012, Termination of Pregnancies Review Report published 19 June 2012 for West Suffolk Hospital - PDF - (opens in new window), Published He added: Rather than address the widespread patient safety issues leading to Mrs Warbys death, the senior management at the trust sought instead to divert their attention to targeting the whistleblower. West Suffolk NHS Foundation Trust 3.7. In emergency and life-threatening cases continue to come forward as normal or call 999. we have taken enforcement action. The hospital had not told the family about problems with Nunn's care before a whistleblower sent them a letter. They told us that staff were easy to approach and that they felt able to raise concerns if needed. Before our inspection, we reviewed performance information about this service. The West Suffolk Hospital is located in Bury St Edmunds and was identified by the government as one which would need investment. View our job opportunities here. 01284 713 000. Tens of thousands of the union's health workers were balloted on the offer. A whistleblowing letter has been sent to inspectors and a local newspaper by maternity care staff at a hospital. 377 384 385 753 Breeze 1 M22. VIRGINIA BEACH, Va. (WAVY) - City officials estimate there has been nearly $16 million in property damage - more than $15 million estimated . The provider had good arrangements to promote effective performance of the service. 01284 713 234. The trust should review the way patients in the last days or hours of life have their needs holistically assessed and how this is documented. 31 were here. 8000 print books plus e-book packages. The "rapid review" into West Suffolk hospital, which Hancock had to recuse himself from because of his friendship with the boss at the trust, was ordered in January and had been due for. Hinchingbrooke Hospital, which is of similar design, has. We issued a warning notice under Section 29A of the Health and Social Care Act 2008 on the 14 November 2019 and told the trust it must improve. The hospital was built in a former Ordnance Depot in Hospital Road in Bury St Edmunds. Introduction This Quality Report provides the narrative for performance in three key areas: Quality priorities, CQUIN performance and local issues requiring escalation. All staff were helpful, open and dynamic. But she said these concerns were dismissed by the then medical director, Nick Jenkins, and the then director of workforce and communications, Jan Bloomfield, who allowed the doctor to carry on working as he continued to self-medicate. All Providers Accepting New Patients Video Visit . The service has a midwife who leads on bereavement and offers ongoing support to women and partners who have suffered a pregnancy loss. Dr Stephen Dunn is being employed by West . [7] At an inquest into the death which commenced at Suffolk Coroner's Court on 16 January 2020,[8] the coroner called for a police investigation into the death. In critical care, staff were encouraged and supported to undertake novel research projects, which they were able to present at national conferences as a knowledge-sharing strategy. A widower who was sent a whistleblowing letter alleging surgical errors before his wifes death has expressed surprise that the hospital involved demanded that staff provide fingerprints to identify the anonymous sender. The pharmacy service was excellent in providing take-home medications for patients. The service was frequently short staffed and had to rely on calling in staff from other areas to cover the labour suite and maternity ward. Within the maternity service there was a lack of consistency in the effectiveness of the care, treatment and support that people received. [7] Senior staff expressed serious concerns that these efforts to identify a whistleblower might inhibit the future reporting of safety issues. Out of the five hospital services inspected we rated three as requires improvement and two as good. They set up outreach clinics in GP premises and held telephone clinics so that patients could stay in their own surroundings. Fifty-six per cent voted to accept, with a turn-out of just over half. Feedback from patients, relatives and carers was extremely positive throughout the hospital and at the listening event. The rising cost of living pressures can affect any one at any time. One person said 'The food has been good. On board the worlds last surviving turntable ferry. The main catchment area for the trust extends to Thetford in the north, Sudbury in the south, Newmarket to the west and Stowmarket to the east. Staff training and compliance in key skills fell below trust target, specifically for medical staff. Springer Book Archive, Copyright Information: Springer-Verlag Berlin Heidelberg 1978, Softcover ISBN: 978-3-540-08950-6Published: 01 October 1978, eBook ISBN: 978-3-642-93101-7Published: 06 December 2012, Series ISSN: An inquest was told about a series of errors in the treatment of Susan Warby, who died five weeks after bowel surgery in August 2018. Cancer nurses go on strike for first time: Thousands of health workers from half of NHS trusts in England stage 28-hour strike over pay today in blow to patients in cancer units, ICU wards and A&E . All rights reserved. We visited three surgical wards to observe the support provided to people at the evening meal. The leadership, management and governance across the services did not always support high quality patient care. Let's make care better together. Trust management were accused of carrying out a "witch-hunt" after staff were asked for fingerprints and handwriting samples in an attempt to find the author of a letter that was sent to the husband of a deceased patient. We also carried out an unannounced inspection on 23 March 2016. The trust should consider developing strategic planning arrangements including action plans to achieve service goals, a performance dashboard for childrens services and a comprehensive transition policy to help all teenage patients adjust to adult health services. Outram said Childerhouse should have listened to Mills concerns and raised them with executives herself. A new five-year strategy First for our patients, staff and the future has been launched by our Trust. We spoke with 19 people on six different wards. It is the seat of the Bishop of St Edmundsbury and Ipswich and is in Bury St Edmunds. focussed on the Danderyd hospital. The service is provided by a team of consultant obstetricians who provide consultant presence on labour suite, supported by training grade doctors and midwives who work across the inpatient areas. focussed on the Danderyd hospital. Ward G9 - Fornham Ward. IP33 2EX, In We did this to gain the views of people who received care and treatment, people who visited the hospital or worked there. Our last inspection took place in September and October 2019 and we were graded as 'requires improvement' overall. The inquest also heard that Warbys lung had been punctured during a procedure to insert a central line into her inner jugular vein. Staff across all five services inspected treated patients with compassion, kindness, dignity and respect. Copyright 2023 Knowledge Anglia. The CQC's specific areas of concern comprised the hospital's culture, organisational responsiveness, and maternity services.[15]. We saw that the service was effective and caring because when we spoke with 27 people who used the service we found that people were well informed about their care and had been involved in key decisions. Secretary of State for Health and Social Care, https://www.england.nhs.uk/statistics/statistical-work-areas/ae-waiting-times-and-activity/, "Doctors at West Suffolk hospital 'too scared' to report safety issues", "Anonymous letter prompts police inquiry into hospital death", "West Suffolk Hospital faces inquiry after 'witch-hunt' for whistleblower", "Inquest finds West Suffolk Hospital mistakes were contributing factor in Bury St Edmunds mum's death", "West Suffolk hospital faces fresh questions over whistleblower tipoffs", "Hospital whistleblower raised alarm over doctor seen injecting himself", "West Suffolk Hospital rated as 'outstanding', Royal London Hospital for Integrated Medicine, National Hospital for Neurology and Neurosurgery, University College at Westmoreland Street, Walton Centre for Neurology & Neurosurgery, Royal National Hospital for Rheumatic Diseases, Robert Jones and Agnes Hunt Orthopaedic Hospital, https://en.wikipedia.org/w/index.php?title=West_Suffolk_Hospital&oldid=1145507914, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 19 March 2023, at 14:03. A scathing 226-page report, by Christine Outram, chair of the Christie NHS foundation trust, found this tactic was extremely ill-judged and had a disastrous impact on staff morale and the reputation of the trust. Sign up to KnowledgeShare for regular personalised updates of the latest evidence according to your clinical and professional interests. Copyright 2023 West Suffolk NHS Foundation Trust. West Suffolk Hospital Hardwick Lane Bury St. Edmunds Suffolk IP33 2QZ England. Officers were called to the 3300 block of East Princess Anne Road around 4:50 a.m., according to a tweet from Norfolk Police Saturday morning. West Suffolk Hospital Main Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ Facility Speciality: Adult Blood Tests Ward F7 - Acute Medical Unit. The resulting book is unusual. Any other browser may experience partial or no support. They were then sent requests by management for fingerprints with a warning that failure to do so implicates you as being involved in writing the letter. Many staff had worked at this location for a long time. However, documentation of recorded actions was not consistent but this did not impact on the care of patients. West Suffolk NHS Foundation Trust is responsible for providing care to approximately 2,400 women during their childbirth experience. Good interest and detachment. View Accessibility Symbols. Doctors did not realise the mistake and then treated her with insulin to bring the blood glucose levels down, despite the risk this carried of brain damage. We observed care, handovers/meetings and reviewed 11 sets of maternity records. St Edmundsbury Cathedral (formally entitled the Cathedral Church of St James) is the cathedral for the Church of England's Diocese of St Edmundsbury and Ipswich. Staff could not adequately explain the governance arrangements. View Accessibility Symbols. Clinical leads and managers at all levels monitored the reports of any incidents such as falls or avoidable infections. West Suffolk NHS Foundation Trust, Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ 01284 713 315 Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? Suspended ratings are being reviewed by us and will be published soon. A Care Quality Commission report in January 2020 said West Suffolk Hospital staff "did not feel listened to and saw others that had raised concerns be penalised". We provide acute hospital and community services for west. North Norfolk. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. An anaesthetist, referred to in the report as Dr C, and known to be Dr Patricia Mills, was so concerned about the handling of the issues that she emailed Childerhouse in confidence. In a statement, West Suffolk NHS Foundation Trust chief executive Dr Steve Dunn said: "On behalf of the board I would like to thank both Nick and Helen for their dedication and leadership over many years. People told us that staff answered call bells promptly and gave them the level of assistance they required. COVID-19 information. The arrangement of a linked funeral service for the wife of the deceased who could not leave the hospital. in Montecito with her husband and friends holding a 'Little Golden Book' . Getting To The Hospital Collapse all Expand all By Road View By Bus View By Train View who still has on her cute cherry and heart pink pajamas Outram said that rather than seeing the incident as a red flag event about patient safety, the trusts executives saw it as a malicious attempt to undermine colleagues and launched a highly flawed investigation to find the culprit. It added: The impact of these actions was nothing short of disastrous, not only for the staff directly caught up in the process, but for other members of the trusts staff, the working environment more generally, and for the trusts reputation internally and externally.. The computerization project that had started virtually 10 years previously. [3] It was extended in 1861 and balconies were added in 1908. west suffolk hospital jobs in Bury St. Edmunds. All people spoken with stated that they felt the hospital was clean. The trust should review referral to treatment times and aim to improve to ensure that surgical patients receive care within 18 weeks. the service is performing exceptionally well. View on a map. Suffolk County Huntington Hospital 270 Park Avenue Huntington, NY 11743 (631) 351-2000 Mather Hospital 75 North Country Road Port Jefferson, NY 11777 (631) 473-1320 Peconic Bay Medical Center 1300 Roanoke Avenue Riverhead, NY 11901 (631) 548-6000 South Oaks Hospital 400 Sunrise Highway Enabling West Suffolk hospital and community colleagues to use the right knowledge, at the right time, in the right place, we can get you to high-quality, credible information, fast. We will do our best to keep y Trust performance against national audits was outstanding especially in the Sentinel Stroke National Audit Programme (SSNAP) and Myocardial Ischaemia National Audit (MINAP). The trust should ensure the principles of infection control are appropriate and monitored within the critical care unit for caring for potentially infectious patients. had received continuing attention in the world scene. The virtual fracture team who were dedicated to ensuring diagnosis of fractures was not missed in the emergency department (ED). Situated in the Drummond Education Centre on the hospital site, come to us for information . 0172-7788, Topics: there are some services which we cant rate, while some might be under appeal from the provider. 7 November 2011, Inspection Report published 2 August 2010 for West Suffolk Hospital - PDF - (opens in new window), Published An NHS boss whose executive team sought fingerprint samples as it hunted a hospital whistle-blower is still being paid months after quitting his job. The inspection's report was published on 30 January 2020, within which the hospital's rating had reduced by two grades to 'Requires improvement'. Video, On board the worlds last surviving turntable ferry, Met Gala 2023: Stars celebrate Karl Lagerfeld, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, Serena Williams announces pregnancy at Met Gala, HSBC says 1 bank buyout boosted profit by $1.5bn. The report said it was extraordinary that concerns about the doctor were ignored and rejected by management. Arrangements were not in place for oversight of local audits, two audits we saw did not have action plans assigned to them. We were told that specific requests for alternative foods were met by the catering service. Outram criticised the trust for failing to ask why the anonymous letter had been sent and instead focusing on who sent it. Susan Warby, 57, died at the West Suffolk Hospital in Bury St Edmunds on 30 August,. He could not confirm whether the allegations involved the death of another patient at WSH the local hospital of the health secretary, Matt Hancock. We are extremely busy in our emergency department so please use our services wisely. We rated them as requires improvement because: Published The provider used surveys to gather the views of people who used the service. Review its Mental Capacity Assessment, Deprivation of Liberty Safeguards and EPARS policies to ensure they are compliant with law and reflect good practice. The service should ensure that risk scrutiny in governance meetings is robust and recorded so that there is assurance of management of risk. [2] It became the Suffolk General Hospital in 1902 and the West Suffolk General Hospital in 1929. The trust's tactics, which were widely condemned as a "witch-hunt . Information about the coronavirus and our Trust. The trust should have action plans where it is not reaching national standards in maternity. The inquest heard that during one of Mrs Warbys operations the wrong fluid had been used in an IV drip. Print and e-journal collections covering many topics. [5], The hospital provides accident & emergency, maternity, oncology and palliative care services. The rising cost of living pressures can affect any one at any time. Newmarket, Bury St. Edmunds. A visit to an emergency department at a hospital costs between SEK 2,000 and 5,200. Signing up to Open Athens will allow you online access to 1000s of journals, e-books, and other resources to help you in your work and professional development. [9] Matt Hancock, the Secretary of State for Health and Social Care requested an independent review into the treatment of whistleblowers at West Suffolk Hospital. Hardwick Lane, Bury St Edmunds, Suffolk, IP33 2QZ I have had a good choice offered to me.' the involvement of one extraneous author representative of that market obviously had its appropriateness - in language. You may search our catalogue and those of other health libraries within the East of England via our Open Public Access Catalogue (OPAC). terminal displays. Library Location. The ratings for medical care and outpatients went down, whilst the ratings for urgent and emergency services and surgery stayed the same. We provide acute hospital and community services for west. There has already been a management clear-out at the trust in advance of the reports publication. All our staff should feel confident to speak up without fear of retribution. There was limited assurance about safety across all five services we inspected. Services had enough staff to care for patients. This is a preview of subscription content, access via your institution. We don't rate every type of service. Dunn, described as a brilliant leader by Hancock when he was health secretary, resigned in July. Anonymous letter prompts police inquiry into hospital death, Staff say hospital bosses misled them in hunt for whistleblower, Hospital in bullying claims did not monitor at-risk patients, Hancock won't talk to us, say 'bullied' doctors at his local hospital in Suffolk, anonymous letter had prompted an unprecedented witch-hunt, spent more than 2,500 on handwriting and fingerprint experts, Hancock failed to respond to concerns about the trusts treatment of staff.
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