They did offer to send an authorized repairman out to check it out but said any repairs would be my responsibility. I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. View WT5070CW.ABWEEUS warranty information & schedule repair service. Mistakes happen but its time they own up. Anyone find a different brand washer that does not have this problem? settlement administrator or your attorney for any updates regarding However, I can only wash whites now if I want to risk rust stains that dont come out. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. Samsung has received 733 reports of washing machines vibrating excessively or the top detaching from the machine's chassis, according to the CPSC recall notice. I have contacted good guys but since its past the warranty period they referred me back to LG. In this Class Action Law Suit the company stood their ground that essentially consumers were stupid as if we didnt read the instructions that said not over fill, only use liquid bleach and make sure to wipe off bleach if it comes in contact with the washers paint. A repairman came and knew immediately what the issue was and put a new part in. LG will say its your fault. Hi, thank you for replying to my question. I couldnt believe it. https://topclassactions.com/wp-admin/admin-ajax.php. But the end result is you cant take this lying down because they are going to do it to everyone that buys their product while they still make MONEY!!!!! It gets better. Not only rust issues. Please help! Its been a frustrating and very expensive lesson dealing with this piece of garbage. Tried to get some kind of resolution with L.G. WOW LG TAKE OWNERSHIP of your manufacturing defect. Now its been 4 yrs. Please add me if action can be taken against LG. There must be something we can do. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. Faulty parts and poor warranty. Dont purchase an LG Washer. I did not know there was a class action suit against LG. Has LG stepped up and done anything? I have called the corporate office and they hang up on me several timeswhat ever happened to the honor of providing good quality products. The water outlet started rusting at about the two year mark and progressively worsened. Rust is all through my clothes. Just apply the paste to your LG appliance, then use a damp cloth, sponge, or soft brush (like a toothbrush) to gently scrub the rust away. Almost $2000 for both. BUT, Ill be damned if LG disregards me. It is disgusting. I have an LG top loading washer, Model #WT4870CW, that was purchased on 6/4/2013. Someone once referred a site but when I went there I couldnt find anything on this issue. Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. Interesting that LG thinks it is a customer-use issue. So I am a nurse and I purchased over $500 in white uniforms at the uniform store put them in my LG washer top load and sure enough rest spots on every single white uniform running everything I didnt attribute it to the bleach dispenser I thought it was from the water heater plumbing or some other issue and now after its probably been a year I put it together by looking in googling and seeing other people with these issues and now the bleach dispenser literally collapsed and my washer is just slightly over seven years and LG wont stand behind it they said its only a year parts and service unless I pay For a technician to come out plus they have to have $125 upfront so I told him no Ill join a class action lawsuit this is a common issue Ive had washers last beyond 15 years so Im never purchase another LG washer and now I cant even use it because the dispenser collapsed and its blocking the top. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. 02:04. . I wont purchase another LG washer. Im having the same issues. I even bought the extended warranty and paid for it for several additional years before deciding not to renew it and now this. 57904632092__659A208A-C1F4-43BF-A34B-4AD377F609C6.jpeg. They should not have had bleach there maybe fabric softener but BLEACH. I now have a hole adjacent to the dispenser. Crappy material they used!!! I am finding it very stressful and that is why I checked this website. Rust was surface-only at beginning and appeared to the right of the Dispenser box. LG are you able to do something about this highly rated junk! This is CRIMINAL!! I have rust on my lid and on my bleach bin. Now I see rust on the corner of the inside. I have to vaccuum the inside before washing a load. Starting to look for a new washer. LG Washing Machine Leaking When your LG washer is leaking, there are a few common causes that might be to blame. I fear my machine will rust out before the rest of the machine wears out!!! Nine related injuries have been . Ruined a new set of sheets and towels. How can we join the class action lawsuit? The bleach has not drained properly and have unintendedly tidied loads of clothes, just ruined them to no return. Which I NEVER use. Shop by Popular LG Washing Machine Models. NO! How do I get into this class action? I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. Thanks! We will put a bead of silicone in the crevasse I had owned these products for approximately ten years. Its poorly designed, thus LG error.. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. I love the machine but the rust is getting exponentially worse. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! My LG top loader has been ruining my families clothes for some time. Im having the same issue with my LG top load. The manufacturer should form the top with stainless steel like the tub so it would not rust. I, too, have had this problem, RIGHT AFTER warranty expired. If Clorox is the problem then their injection system may be the fault. I am so frustrated!!!!!! HI EVERYONE I HAVE THE SAME ISSUE. What do we need to do? Around the bleach dispenser :(. In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! Now, Im seeing rust spots on ALL my clothing. We started to get spots on our white clothes. Video. 24 possible causes and potential solutions . Apparently we are not the only ones. These washers should be built for everyday water and bleach use. Probably to costly??? We have the same exact problem with our washer too in Sturbridge, MA. This is definitely a manufacturing defect. It took them over 6 months to finally fit it. What do i do here ,the machine was purchased in 2012 at best buy ,so!!!!?? The bleach dispenser is a plastic insert which fits into the metal top of the washer. Some rust has gotten into machine and stained clothes. I have rust not only around the bleach dispenser but now visible where the top meets the front!! My wife is already shopping a new washer/dryer pair (the dryer isnt functioning up to par anymore either and we already replaced the control board). Hey Mark, how did you join the class action? Im so FURIOUS w/ LG. My LG top loader washer is also rusting around bleach dispenser. It has already chewed holes in the metal. It Started around the Bleach Dispenser Years ago and has spread through out the entire Machine. Please put me on the list. Thing is I never use bleach. How do i join the lawsuit and/or request a recalll to have my washer replaced? Thanks. Should we get under the car and wipe the excess water!? We have never used the friggin bleach dispenser and its rusting. What a messand the particles get into the clothes. 256K views 9 years ago LG has issued a recall for over 457,000 of their top loading washers. We were supposed to have a 10yr warranty on the machine. Im in search for a new washer, and LE is still on the top of the buys list.. Now I see that this is a standard problem with the LG washers. Will never buy an LG again ? Well see. Having the same issue. I have the same issue. I didnt know I was supposed to get a tetanus shot to own this washer. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. Costco is having me go through a insurance company for this matter. When the removed the top cover/ plate of washer we found that much of the underside is rusted. Im having the same issue. They are ruining clothes and very evident if they are white. Dont buy LG. My husband bought my LG top loader in 2012. I usually buy LG products and never again will I purchase and stick with Samsung. I call Best Buy who carries out warranty I told them about the rust issue and they told me to call LG! We are now having issues with it making loud squeaking and grinding noises. My son called me and said his 3 yr.old model is rusting. We have to buy a new washer because it leaves pieces of rust and other stuff on our laundry. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. I WAS GREETED BY A LOVELY LADY WHO HEARD ME OUT AND PUT IN A WORK ORDER FOR SOMEONE TO COME OUT AND ASSESS. Yes, this means for over 6 months we had refrigeration except for our 2nd fridge in the basement. This explains why. Will NEVER purchase one of their products again. What a disappointment. A washing machine should not rust like this! Its clearly failing and such a shame it has not lasted long at all. This is exactly what has happened to me!! Has anyone had luck with customer support or having their washer replaced. So dissatisfied. I would like to participate in the class action suit. And will make sure my friends and family are made aware. My LG washing machine started rusting about 2years after l purchased it. I also paid a pretty price for this machine, now I feel I need to replace a machine that is still working great except for the problem with my clothes getting ruined. Ive had the same problem as others in this thread and its disheartening to know the class action suit was dismissed when so many of us have spent our hard-earned money on these useless and poorly manufactured washers. LG is not a reliable appliance and they will not take care of the problem. We have the LG refrigerator we purchased nine years ago and it quit on us as well needing a new major part which costs $350 . I have the same rust issue problem. Have contacted Lg and they keep telling me I was advised to dry the cup. I REGULARLY RUN THE CLEAN CYCLE PER THE INSTRUCTION AND REGARDLESS, CLEANING THE TUB OR WITH CLOTHES, RUST SPECS ARE ALL OVER EVERYTHING THAT COMES OUT. I have done every thing I know to stop it. Then they blame the consumer. LG Front Load Washer Repair - Rusted Out Inside-I found out why. I have pictures of the clothes damaged. Same issues with my LG, please keep me posted and add to lawsuit. I dont use bleach. They didnt tell me this and was required to buy a washer at a new retailer. I have the same problem it started about three years after buying it late 2012 and continue to be an issue with ruining clothes that it was washing and now it sounds like its going to fall apart same thing that happened when it was delivered trying to wash clothes it sounded like it was going to blow up my mother had a washing machine for 25 years and it was still good this LG product was supposed to be the best at the time and we paid a lot of money for it and I had never had a new washer before now I can trust all over my clothes and they hardly get washed correctly you have to wash twice in order for them to be clean I dont think this class action should have been dropped this is a big problem still. You can see, in the corners, where the lid closes, that the coating they used is peeling off and exposing the rust. We noticed it starting in the bleach dispenser a few months after pushing the wash machine. Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. I purchased my washer & dryer in 2015 from Lowes. The rust started around the detergent dispenser, jet spray, bleach dispenser and around the rim. The washer was purchased at Home Depot with an extended warranty. The rust is getting worse and worse! Can I join this suit also? Im experiencing the same thing. My parents washer is doing the same thing. I would like to file a claim with the class action law suit for my LG washer machine. I was so afraid the rust was due to our water but now Im thinking that LG is just terrible. We have the same rust problem with our washing machine. The machine is spotless otherwise. at first i saw the specs and particles and thought my kids just had dirt in their pockets but upon further inspection I realized the whole machine was rusting out and peeling. Even if they sent me a 50% off coupon. Can I be added to the suit? LG has the very worst customer service I have ever encountered. I have a sever rusting around the bleach dispenser. Clearly, the added mess or extra cleaning process defeats the purpose of any washing machine, let alone LG, and extremely disappointing. LG is still top rated by Consumer Reports, but appears to be the front loaders. So you as the consumer dont purchase an LG !! Ive called numerous times and LG did nothing but reject and deny everything I had to say. We bought ours in 2017 I think and I just was doing laundry and noticed a chunk of rust as well as rust drip-stains in the fabric softener dispenser. Im very disappointed in the quality of this LG washer. This wasnt a cheap washer!!! But if you read my reply to the other Gentlemen you have to hit them where it hurts because they are definitely going to hit you where it hurts in your pocket because you are going to have to pay for the service call and the repair on a machine that lg knows that has been a ongoing problem and as i have stated post pics do different websites about the problem for other buyers will know to stay clear of LG as well as contact your BBB and file a complaint!!! The plaintiffs say that considering that expensive appliances such as washing machines typically last at least 10 years, the short time it takes for rust to plague these LG washers is significant. Definitely some sort of defect. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. What a joke!! My washer is also rusting! Theoretically, high-grade stainless steel can last a lifetime, provided it's well. Also didnt know about the Class Action Suite. Im not happy. I wish I could the post the photos. Any advice?? i have been through All of their little scenarios!!! We swap tops out when the rust starts again. It has gotten worse recently to the point that 3 garments are completely destroyed by rust stains. Disgusting for a premium washing machine. I can send pictures if needed. You must contact the I would like to join this class as well I purchase my LG washing machine in Saratoga springs NY at Sears 4 years ago and my warranty I purchase at Sears doesnt cover rust Who you ever think that a washing machine would rust ?? Our LG top load washer has rust in same area on top, but it spread under and is now causing water to leak under the washer. Rust all around the bleach dispenser and underneath it. The machine was only 3 years old when I noticed the rust under the bleach dispenser. I need to be added to this list. We battled about this issue for our washer. Our washer isnt just rusted, it is perforated through the top. I never use Clorox bleach or clothes softeners. I am having the same issue with rust around the bleach dispenser. Same issue plus rust at hinge area. Now I call & they tell me that there is no history of my complaint. Please advise. I am going to have to buy a new machine. Can I join a class action against them? I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. Its starting to get on my towels and clothes. Is there anything i can do to get involved in this suit? in the trash from now on. UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. This washer is only 3 years old and already rusting!? I have the same problem and sent LG an email, they claim it was from me spilling bleach around the plastic. I own 2 of these rust buckets. Add me to the lawsuit. Im having the same problems as others have mentioned. Not very good customer service . Figures! Asked the tech about it and if it could be fixed and he said it was from us spilling bleach on the paint coating. I certainly wont be buying another LG washer or dryer. Works great except for the rust. Original owners may qualify for purchase price refunds plus a cash settlement up to $400. Ridiculous. Who can be contacted? I still see them putting LG on the top and I cannot purchase LG appliances again. will read this and find our experience helpful before buying and wasting money on LG WT5101H like we did. Home Depot would not cover it and referred us to LG. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. See the comments from many many consumers. using detergents (according to this info) containing chlorine or active oxygen causes a chemical reaction whereby the iron and manganese particles crystallize and stick together to form flakes. I spoke to a casual visitor while getting my RX at the pharmacy and he was really unhappy because he had bought several of these machines for a washateria and has begun having problems and seeing about an attorney for a suit against LG which I decided to see about and found this is a very common problem and that is why I am writing on your review. I purchased the Lg washer on 2013 and the machine is rusted around the bleach dispenser area, the clothes are coming out with musty smell. How do we participate in this class action suit? I would also like to join the lawsuit. Was told it was not a warranty issue by the LG Support representative. Inside is rusted out! Dont purchase an LG Washer. is now outsourcing their HORRIBLE CUSTOMER SERVICE TOO!!! I happened to look up info about LG washer and rust and found these comments. Its now dropping into my clothes while being washed. So frustrating. Granted it still works, but how long until it crumbles the rusted parts. So, add me to the list! Is it too late for us to join the class action? LG wanted to schedule a technician to come out for inspection and give me an estimate for repair. I have the same problem with my LG top loading machine. This is crazy!!!! How can I be a part of this class action????? Samsung models similar to the LG are having the same rusting. Touch-up paint is only available for Black, White, and Titanium (Grey Cabinet) refrigerators. Now August, 2019 rust has spread and now chipping off into tub. Same rusting problem around the bleach dispenser with our washer. On my LG WASHER the area around the bleach receptical has rusted and so has the bottom of the washer front. It started years ago (cant really remember how many). Not sure how The LG Washer class action lawsuit was dismissed on June 20, 2019. Lots of complaints about the rust issue. I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. This describes my nightmare with the LG washer. From Texas. I feel this was a bad design by the manufacturer who makes no warranty for its products! The rust has since spread to the drum. I also know that Ive never filled the bleach dispenser to the max mark that being said, there is no way any bleach could have touched that area. My LG washers rust problem is growing around the bleach dispenser. I always bought Sears washers in the past (Whirlpool) and never had this problem. Once it begins, the rust inevitably spreads throughout the top of the washer to the point that rust seeps into the laundry bin and stains clothing during the wash cycle, the LG washer rust class action lawsuit states. Same rust issue here and Im a single user household as well as OCD and take excellent care of my things. Im with you. I purchased a home and the LG washer was included. Machine purchased 2013. I have had the same problem and its getting worse. I have tried to do a claim through LG it been 2 months and nothing has happened . This is ridiculous. I hope something is being done to help with this expensive issue. I paid more than I normally would for the washer and dryer combo, b/c him a 24 hour caretaker for my husband, who suffered a massive stroke years ago, and never fully recovered, so being careful with income is an issue for me. I try wiping it down every time I use it, Cleaning it, but rust still keeps coming out. At first, I blamed myself thinking I must be letting bleach drip around the edges. I have the same problem with rust, is there a recall ? useless!!!! i have had my LG TOP LOADER SINCE 2013 AND IT HAS NEVER WORKED RIGHT IT NEVER FINISHES HAVE TO RESTART IT ! I was stuck with this issue and what an eye sore. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. Ive had my LG top loader since 2012 and have sent several emails to LG regarding the rust around the bleach dispenser. That judge obviously doesnt own an LG washer. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! We all cant be having the same issue. It has spread half way around. All other parts are available, only the part that is causing this issue can not be found anywhere online. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. How can I join the class action lawsuit? Had nothing but problems with this washer from day 1 and now it is completely broken. It is comical to say the rust is due from using the machine in the manner in which it was designed. I just saw this class action lawsuit and noticed it was dismissed! My bleach dispenser is rusting out and falling off and the all along the top of the inside of the washing machine the foil is starting to peel off..Ive done everything right including leaving the lid open so it can air dry and its still peeling off..I hope somethings done about this..LG Products are cheaply made and over priced!! LG actually came to my home to look at the washer and claimed it to be cosmetic. Were done. I have a LG washer that started rusting around the top of the bleach dispenser. Didnt know at that time that it was made ny LG. If no water flows out, soak a towel with hot water and place it around the faucet to warm it for 5 minutes. For information on deleting the cookies, please consult your browsers help function. Featured Video. Same rust problem around the bleach dispenser within one year. Machine is less than 2 years old and rusted out. May make a few calls. How do you join this lawsuit. you can also install a whole house filter that traps manganese and iron. Surely a washing machine should last more than 5 years? Please review our Affiliate Link Disclosure for more information. So we will be replacing it. My LG washer is also rusting around the bleach dispenser. A company is only as good as their customer service is and theyve done a big FAIL on this. Worn out drum bearing. Terms and Conditions. Since LG wont remedy this I will not buy any more of their products, which is a shame because I like the washer otherwise. I am sure LG knows this is a Quality Issue. How can they keep telling people that when they have so many complaints of the exact same thing? I have had rush from the dispenser for over 4 years. Here I am 3 years later with the same issue. I have to be careful not to cut myself on the rusted metal. The rust around the bleach dispenser has stain so many of our items.surprise that the class action suit was dismissed in june 2019. Contact Us: 800-638-2772 (TTY 800-638-8270), Toll Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. One minor injury has been reported. I too felt I bought top of the line washer and dryer. I will NOT purchase another item from LG, EVER! Despite LGs admonitions, upon information and belief, the rust develops regardless of overflow or spill of bleach or detergent because of the nature of the defect, the LG washer rust class action claims. I purchased my machine in Nov. 2015 and the top has rusted. They need to be held accountable. So you as the consumer dont purchase an LG !! Its nuts. I feel I have been scammed. This is clearly a defective product and LG should make good on repair or replacement of all washers. I will Never buy a LG anything again because of it. I also will never buy from them again if they dont come out and fix mine. We havent even reached the 10yr mark yet. So disappointed in LG, I dont think I could ever see myself buying their products again, I have permanent rust marks on floor from feet of washer..no water leaking and Im in a rentaltried everything to remove stain, no luck. TOTALLY DISAPPOINTED! Costco wouldnt schedule a return of washer as they wanted to inspect it. I would like in on this class action i have the same issue and lg refuses to admit there is a problem i just had to buy a new top for my washer. I bought the LG top load washer and it also is rusting around the top-bleach dispenser area. The charge for the tech is $125. Can we still get in on the suit? When I contacted the warranty company I was told that it only covered mechanical issues. The LG washer rust class action rejects these arguments, maintaining that the defect is more than cosmetic and in fact prevents the appliance from working as intended. True steam model. I have the same problem and am extremely disappointed! It is leaving rust all over my clothes. Same here. If they dont fix it, well be steering away from LG. UE messages even with little laundry and rust on the bleach dispenser I finally just said We are DONE here, you can leave my house now! Can someone reply to me or make a comment here about what is happening for this situation? Bleach somehow makes its way into the color loads. Your email address will not be published. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors.
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