attempted to install on an unsupported platform xtu

Let me know. Your pictures do not show up until approved by moderators. // Performance varies by use, configuration and other factors. I needed to underclock my CPU. I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. Note that the installer seems to have changed how it runs. We are checking this thread and we would like to know if you were able to review our previous post. You are using an out of date browser. [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to configure per-machine MSI package. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. Your email address will not be published. Welcome to the official subreddit of the PC Master Race / PCMR! for a basic account. [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. Thank you for posting on the Intel communities. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Its been a long while since I read the specs and what it supports. You are very welcome and thank you for your response. I dont know why you are getting that conflict with an already running app. A tag already exists with the provided branch name. Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. Run Intel XTU Install Helper You can execute with an argument in first place. If you sign in, click, Sorry, you must verify to complete this action. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. DeFacto IO. I am able to overclock manually in the BIOS, but I feel like the intent of Intel XTU is such that I don't need to overclock that way. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. Jul 12, 2017. The PC. You must log in or register to reply here. #1. Thank you so much, worked like a charm even with the Sept 2021 version (7.5.2.3) BUT all my voltage options are greyed out on my i7 8550u. I havent messed with XTU in a long time. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". 09-27-2022 08:03 AM. Any other inquiries, do not hesitate to contact us again. Lets users to install XTU on unsupported platforms. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? Here are some common issues and questions related to Intel XTU However , when i tried to install it again, it came up with this error status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. I appreciate all the information provided. This indeed was full clean install. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Thanks! Required fields are marked *. Open IntelXTU_Install_Helper.exe by double-click. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. There are no error messages when the software is running. Thank you for your answer. If you sign in, click, Sorry, you must verify to complete this action. Thank you for posting on the Intel communities. 1 hour ago Still, we suggest to get in contact directly with AsRock to make sure the latest BIOS version is currently installed on your machine or to gather the instructions on how to update it: Hello Rogrio, I just wanted to check if the information posted previously was useful for you and if you need further assistance on this matter? If you sign in, click, Sorry, you must verify to complete this action. IGD Multi-monitor is disabled. 4. So please bare with my code if you happen to go through it. if u have any other way to undervolt the CPU, it will be appreciated. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. The BIOS settings I used from my previous system, where XTU worked, are still in effect. Your email address will not be published. Another installation is in progress. The cpu might not support that program. I am going to work on the case. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. Take note of the last folder date in the right pane. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Ok, I did it again and changed the explanation as it looks like the installation routine changed. The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Didnt work for me. JavaScript is disabled. If you need any additional information, please submit a new question as this thread will no longer be monitored. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. "Attempted to install on an unsupported platform". Yeah already mentioned somewhere in the thread. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. You can execute with an argument in first place. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. I know i am a bit late, but hope this helps.Try throttlestop. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. User Guide. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. If you need any additional information, submit a new question, as this thread will no longer be monitored. I have now reviewed your previous post. It used to be that you could click Ok in the image below and the file you need would still be there. Do they really stop supporting CPUs over the course of a few months? Thank you for your response and for all the details. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. Thank you! Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. The E6410 may not have been "Approved" to run W10 but it does flawlessly. : selecting the option "to keep files", etc.)? Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Sorry, you must verify to complete this action. I just ran it again and then added more information to the post. Unlocked CPU's can utilize programs like Intel XTU. Dell Latitude 5501: is it worth upgrading the CPU . Let us know if you still need assistance. Thanks very much, works well. Intel technologies may require enabled hardware, software or service activation. The "advanced tuning" tab, when selected, merely shows a blank page. This issue also came up with the previous (7.8) release. Is this a laptop or handbuilt PC? 3- Are you running the BIOS settings on defaults? So, if you put it in, say c:\xtu you would just do the same thing in that folder. Do you work for Intel? I have been in the process of installing all my software, and files manually.3. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. It may not display this or other websites correctly. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! I am experiencing the same issue. You should see one or two new folders with the date and time close to when you ran the application. Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). Related Products This article applies to 1 products Show all 1 I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? However, in most cases, this does not mean your hardware is actually incompatible with XTU. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Thanks. Power Limit Throttling on Intel i5-8250u ? I have not heard back from you. You should be able to find it in one of those folders. Dont have an Intel account? Boot mode is set to Legacy + UEFI. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page. So we will close this thread. [0C74:2708][2018-10-12T02:59:18]i319: Applied execute package: XTUInstaller.msi, result: 0x80070643, restart: None [0C74:2708][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. I am trying to install on an Intel Desktop Board DG45ID, 8GB RAM, On-Board Graphics. When you launch the Intel XTU, click the Help tab located in the upper-right corner of the application to view the help document on how to use this utility. For this scenario, it is important o mention that your Intel Core i7-4790K processor is not supported/compatible with the tool, as you can confirm in the following link: https://www.intel.com/content/www/us/en/support/articles/000057552/processors/intel-core-processors.html. I followed all the steps but when I go to launch Intel XTU it just tells me that there are missing drivers and I cannot launch it. Both files are located in the same directory. Lets users to install XTU on unsupported platforms. You must Complete that installation before continuing this one. Please do not hesitate to contact us back if you have additional inquiries. OpenSSL Error messages: [Solved] Android Studio For Mac Error: Intel HAXM is required to run this AVD,VT-x is disabled in BIOS, After npm5, execute NPM cache clean and report an error, jenkins+sonar-scanner Scan Error: Failed to find typescript module.Please check, NODE_PATH contains location of global typescript or install locally in your project, 4 ways to update to the latest Node.js version on a Mac, Win7 is unable to install the program to prompt the installer integrity check has failed, Caffe installation and compilation problems importerror: no module named skimage.io, Another installation is in progress is prompted when win7 installs new applications, The Difference Between Hadoop job-kill and Yarn application-kill, [Solved] The bean sysDictService could not be injected because it is a JDK dynamic proxy. Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. This does not make sense. HiI have a Latitude E6410 and I tried to install the XTU. All install attempts of XTU without the workaround fail. If youre feeling daring, you could try ThrottleStop, but read the warnings. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). Hi Steven,I was, however it wasn't entirely the answer I hoped for. Windows 10 version is 21H2, which is listed as supported. Intel Core i7-8650U Processor (8M Cache, up to 4.20 GHz), Why Intel XTU may show message: Attempted to install on an unsupported platform. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. profile. I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. Apparently there is no compatible processor. 7.7 was the last one that worked. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. So, when you report an error, copy it. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Very good information! Im assuming you didnt copy/paste the exact path I have in the article? You can easily search the entire Intel.com site in several ways. [0C74:2708][2018-10-12T02:59:12]i052: Condition 'VersionNT64' evaluates to true. We will proceed to close this thread now. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. It has been a pleasure to assist you. Any tips on how to solve this? Always report mistakes Attempted to install on an unsupported platform Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. You may re-send via your The Intel sign-in experience has changed to support enhanced security controls. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). The Intel sign-in experience has changed to support enhanced security controls. As soon as I have an update, I will let you know. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. The BIOS settings are not defaulted. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. Great. I dont know if it runs on everything. For more complete information about compiler optimizations, see our Optimization Notice. See Intels Global Human Rights Principles. Unfortunately, we do not have the 7.7 version available anymore. I have since uninstalled the software.All attempts to reinstall XTU after this point have failed.2. Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. How can I get this working? You can also try the quick links below to see results for most popular searches. Thanks again for checking into this. Please be aware that your processor is not supported by Intel XTU. Tried running xtu again but it still did not work. For more complete information about compiler optimizations, see our Optimization Notice. Copy Intel_XtuInstaller.msi to your desktop. Unlocked CPU's can utilize programs like Intel XTU. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. It adjusts CPU power state. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. Some things ive tried is installing an older version which didnt work. Or did you select another reinstallation option (e.g. Tried them all You are pretty clever on figuring this out. The XMP profile is enabled for maximum RAM performance.4. 7.7 was the last one that worked. If any error occurs, please submit a new issue with created error.log file. [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. The system information tab includes text that is similar to the install error: platform unsupported. I have the latest bios. The current, non default parameters are: XHCI handoff is disabled. Processor is a i7-6700k, which is listed as supported. make sure the folder exists and that the path is correct. Sorry, Nick no idea. The unit I had had intel XTU installed, and I could easily use it to undervolt my pc when I would game on it along with a GTX1080 egpu, no problems at all, everything ran smoothly.
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attempted to install on an unsupported platform xtu 2023