Hey, I'm Michael Xavier! Your home should be your fort. Plug your Insignia TV back in and your audio issues should be fixed. In this video, I show you how to fix an Insignia TV that won't turn on. Next, you want to check that yourantenna or cable TV is properly connected. If the cable looks fine and the picture still doesnt work, its worth trying another HDMI cable if you have one available. Push and hold the power button for about 45-60 sec. Insignia NS-50DR710NA17 lights up, back picture doesn't come on, reviews for a variety of Insignia branded televisions. You can now use the remote on the app to control your TV. ), Insignia TV Volume Too Loud (Try Some Of These 11 Easy Fixes! Luckily, theres usually a simple fix. Plug the red and white audio RCA cables into the audio out ports. Never put anything into the ports that do not belong there. If youre not confident doing this, then now is the time to get an expert in. This item: INSIGNIA All-New 50-inch Class F30 Series LED 4K UHD Smart Fire TV (NS-50F301NA24, 2023 Model) $229.99. To get the correct board, note the T-Con / Main Board model number written on the label on the board, and put this intoeBay. Tap the INPUT key to ensure you've selected the correct input for the device you're currently using with the TV. If your TV is still not connecting to Wi-Fi, then power cycling the TV may solve the problem: If power cycling fails to resolve the problem, try resetting your Insignia TV to factory settings. Required fields are marked *. Then plug the TV back into the socket and try turning it on. I hope you find what youre looking for! If none of these options work, it could be an issue with the internal remote receiver. You need to ensure that the latest Roku version is installed. 2 How to fix Insignia TV no picture but sound? While it is unplugged, disconnect all the devices from the TV. Press and hold the power button for a few seconds to select the factory reset option. We have included this step because of the many cases weve found online. Take note that the A/V ports for these prongs on the back of the TV and the back of the cable . If you choose to call them, make sure to have a pen and paper handy so that you can take notes during the conversation. Once you are sure your HDMI data cable is fine do the same procedure for your power cord. If you belong to a small group of people for which this procedure did not resolve the issue completely, then check the other fixes below. Unplug your TV and wait a full 60 seconds. That will completely drain any remaining electricity in the TV. This should trigger a factory reset of your TV and hopefully restore the picture display. Particularly look at capacitors as these are prone to swelling after power surges which causes them to fail. I've spent the past 10 years working in technology, supporting some of the worlds most popular products. Many people do not connect their electronics directly to wall sockets but use extension cords or surge protections. If youre still seeing a black screen with sound, then you can move onto the next step. Actually, the fault is often within your household power supply, or more specifically within the surge protector or smart plug that your TV is plugged into. Once you have done this, release the power button. If the black screen does not disappear, we will move to the next step. Press the volume up and volume down keys for example, for these you will probably hear the TV playing a volume up or down sound. To reset an Insignia TV with sound but no picture, unplug it, hold the power button down for 15 seconds, then plug your TV back in after waiting a further 30 minutes. Now that you know, that all HDMI connectors are in place, check if you choose the right input as well. Unplug the Insignia TV power cord from the power outlet and wait for a full minute. Get right up close to the screen and point the light on your phone or a flashlight directly at the screen. In that case, you should contact Insignia TV support: 1) By phone: 1-877-467-4289 (available from 8 a.m. to 9 p.m. CT daily), 2) By contact form: insigniaproducts.com/email-us. Check if the desired input device is plugged into the right labeled output. Start by resetting the audio to factory settings: If that didnt help, you need to do a full factory reset for your Insignia TV. Press and hold the power button on the remote. If you have an Insignia Roku TV and it is not connecting to Wi-Fi, it may be because the Roku version is outdated. Start by looking around the back of your TV and double-checking all of the cables going into it, especially the HDMI cable. It is not a rare issue with any kind of TV manufacturer. Your email address will not be published. If you're using a cable or satellite box, make sure you're using the remote that came with it. Make sure that you dont have headphones connected. Over each port on the back of a TV, there is a label. In case it prompts for a password change, choose something that will be easy to remember. Theres an easy way to find out. Make sure you do not disconnect or power off your TV while the update is being installed. YouTube TV Audio Out of Sync: 8 Quick & Proven Fix in 2023! Assuming you have followed the steps to check the T-Con, Power and Main Boards, you now need to: Its also possible that one of the connectors linking the LED strips as they span the width of your TV has failed. You can do this by checking if their respective lights are on. And then plug your TV back into the power socket. Show details. Insignia TV Black Screen Fix - Try This! You cant do much at home except to make sure that all cables are working properly and connected correctly. One of the first steps to troubleshooting a black screen on your Insignia TV is to check if the TV is getting power. If the screen is working, you will see a very faint image on the TV.Then probably the backlight LED strips are broken. Finally, turn the TV on to check if there is a picture. To check if this is the case, open up the back of your Insignia TV and check for any broken or loose parts that could be causing the issue. I've travelled to (probably) over 30 countries since 2013, taking photos and licensing them around the world, and creating lots of free photography learning resources. Make sure you identified the correct cable which is coming from your Insignia TV. Attempt to power reset your Insignia TV by unplugging it at the wall. If the problem persists, go ahead and change the default Wi-Fi network channel throughout your Wi-Fi settings, and then try connecting again. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[468,60],'lapseoftheshutter_com-medrectangle-3','ezslot_8',195,'0','0'])};__ez_fad_position('div-gpt-ad-lapseoftheshutter_com-medrectangle-3-0');It can be quite difficult to diagnose the direct cause for non-specialists, but I have collected every possible fix for each of the causes of the Insignia TV black screen with sound problem. Some manufacturers offer even in-home services. In this step, we will cover anything related to an improper power flow within your TV. This item: INSIGNIA 42-inch Class F20 Series Smart Full HD 1080p Fire TV (NS-42F201NA23, 2022 Model) $199.99. Can't get audio to come through on your INSIGNIA TV even after soft reset? After those two steps, plug your TV back into the plug and test its functionality. Repair and troubleshooting guides for televisions with the Insignia brand. These boards are hidden away under the back panel, behind the screen, andany can be the cause of no picture in your LCD /OLEDTV. If you dont feel comfortable opening up your TV, then contact customer support for assistance. Some people resign to solve this issue, but you do not have to be one of them. If youve tried all of the steps above, but your Insignia TV is still stuck on a black screen with no picture, there may be an issue with the TV backlight. You can also try removing all external devices, including those connected by Bluetooth and any coaxial or signal cables,so that the TV only has a power cable going into it. With some care, you should be able to remove the bezel, panel and reveal the TV backlight underneath, which will be in strips of LED lights. I know how tech works, and what to troubleshoot when it doesnt. Here is a listing of some of the most common Insignia TV codes for universal remote controls (for all Insignia TVs manufactured after January 1, 2007): Check this too: Insignia Voice Speaker Troubleshooting, Hisense TV Troubleshooting and How to Guide. 4 | Update your Samsung TV. You can also try to contact Insignia support directly to see if they can offer any help. If the previous steps did not work for you and your Insignia TV has sound, but no picture issue is still in place, its probably because due to one or more faulty backlight LED power strips. Check for Loose Cables 2.5 5. If you however decide to purchase a backlight, make sure that it is suitable for the model Insignia TV that you have and call a local technician that can replace it. Once you completed both steps you can plug your TV back into the socket and it should work again! Insignia TVs from Best Buy are reputable for their good performance and lower prices. If the screen is still black, then you can check the boards themselves for failure. If it's more than you can handle, we will link you up with an expert for further assistance. The backlight inverter powers the backlight of your TV by uprating the standard voltage and current of your home supply to the higher levels required by the backlight. ), YouTube App is not Working on Roku TV (Try this 1 Easy FIX First!). This should allow you to access the menu and attempt other fixes. Check If the TV Backlight is Defective. Here, we address common problems and questions people like you have to deal with at home on a daily basis. I've travelled to (probably) 30 countries over the last few years, taking photos and licensing them around the world, and creating lots of free photography learning resources. It may be that if the power cable is damaged, the Insignia TV does not have enough electricity to work correctly. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'lapseoftheshutter_com-narrow-sky-1','ezslot_12',183,'0','0'])};__ez_fad_position('div-gpt-ad-lapseoftheshutter_com-narrow-sky-1-0');Equally commonly, the LED backlights themselves can fail. The Roku app will allow you to use a smartphone or tablet to control your Insignia smart TV. Always worth a try! Mounting Dream UL Listed TV Mount for Most 37-70 Inch TV, Universal Tilt TV Wall Mount Fit 16", 18", 24" Stud with Loading Capacity 132lbs, Max Vesa 600 x . Once you have completed the cable check, try the soft reset again. If youve damaged the TV, you might need a repair but if everything seems normal the Insignia support team should be able to provide you with the next step or at least adequate feedback. Plug your TV back in and try switching it on. Scroll to the right and select Channels. If you are using a surround sound receiver, press the TV button on the speaker system. 2 How to Fix insignia tv no picture but sound 2.1 1. There are at least two supplies; one keeping the remote function alive continuously and another that is turned on when the TV is ordered to operate. If youve tried all the above steps and still cant get your Insignia TV to display a picture, it may be time to try a hard reset. Make sure to test if your Insignia TV has sound after you are ready with each of the steps. 6 | Reset satellite box. Unplug a Television from the Wall Socket Unplug your TV from the wall and wait 60 seconds. Insignia TV has sound, but no picture How to Fix It? ), YouTube App is not Working on Insignia TV (Check this 1 Easy Guide First! Then plug the power cable back in and press and hold the Power button on the TV for about 15-20 seconds. Open your TV by unscrewing the screws in the backpanel. Many people have been wondering how to fix Insignia TV with no picture but has sound and the whole problem was found in an inappropriate HDMI connection. This is the part responsible for lighting up the pixels in your screen and if it does not work your TV screen will not turn on. Adjust the volume using the volume dial or with the remote control included with the speaker system. Although you are unlikely to see the black screen problem on an Insignia TV under one year old, this can happen. Test for backlight problems and replace the backlights. However, the low price of these televisions might make them a good option anyway, especially those with extra features such as 4K HDR quality or Amazon Fire TV capability. Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. This could indicate a hardware issue, in which case youll need professional help. For a stereo system press the Aux button. To check if this is the case, try using another remote control or a universal remote. Start by making sure it does not need to be reset. If your television is not displaying an image even though it is turned on, see the Insignia NS-24ER310NA17 Picture Does Not Appear problem page for possible causes and solutions. Unplug the power cord. You will see a T-Con panel for translating the signal into a TV picture, a power board and a main board. They can resolve after following simple troubleshooting instructions as outlined in this guide. Useful for You: [SOLVED] Intel Wireless-AC 9560 Not Working (Code 10). You can follow easy steps, and as reported, those steps can resolve more than 86% of cases where the Insignia TV has sound, but no picture issues. Make sure you do wait for the full30 minutesbefore plugging your TV back in you would be surpised how long the components within your TV can hold charge, and you want to make sure it has fully reset. Next, power cycle your TV and perform a hard reset on the TV and any external device. Look behind the TV at the cables and ensure the HDMI cable is plugged in properly. To access the boards, first remove the back panel. Thank you for your support! To resolve this, press the start button on the Roku remote and scroll to picture size using the up and down arrows. With TV there are usually many other devices plugged into the same socket or power cord and you need to make sure you are disconnecting the correct cable. Navigate to the Wipe Data/Factory Reset option. Enter your email below and get the definitive guide to photo processing in Lightroom and Photoshop: Insignia TV Sound But No Picture: Fix in Minutes, 1. You can follow easy steps, and as reported, those steps can, Continue Reading Insignia TV Volume Too Low (Try Some Of These 11 Easy Fixes! Most users even admit that they have been getting black screens with a sound that matches your case. This should bring your audio back most of the time. Read More. Reset Your Insignia TV to Fix the Black Screen, Insignia TV Turns On But No Picture: How to Fix, Free Downloads for Lightroom and Photoshop, XGIMI MoGo 2 Pro vs Elfin (REAL WORLD Test), XGIMI MoGo 2 Pro Review (REAL WORLD Test), Lightroom - Adding Color Depth Photo Guide, Photoshop - Blend Any Two Exposures Photo Guide, Hold down the physical power button on the TV for. Once 60 seconds is up you can press and hold the power button for additional 30 seconds. If you are still not able to understand where the issue is coming from, the next step would be to contact Insignia customer service for additional assistance. If this number does not match the latest version, you will need to install a firmware update. 1. Test the Issue with the Insignia TV backlight, How To Connect Apple TV to WiFi without Remote (Try this 1 Easy Guide First! The last step in the preparation would be to verify all of the wirings throughout your Insignia TV to check for possible malfunctions. The A/V cables have a set of prongs on either end, with three prongs to each set. Your email address will not be published. Now, this is the last thing we can try to fix the audio issues on our Insignia TV ourselves. Plug the red and white audio RCA cables into the audio out ports. For the process, you will only require a straightened paper clip or a ball-point pen, which you are going to use to hold the internally located reset button. So, you need to confirm that your wall socket is supplying enough power, and there is no interruption of supply during use. After the 60 seconds are up, plug your Vizio TV back in and it should work. Most TVs have 3 or 4 HDMI ports. If you are decided to try this for audio recovery, do the following: Give the TV enough time to reset to factory settings and try the sound. 2.1 Restart Insignia TV 2.2 Check the HDMI cable 2.3 Change the TV source 2.4 Check the power cord 2.5 Check external devices 2.6 Check the power supply 2.7 Hard Reset Insignia TV 2.8 Contact Insignia support 2.9 Summary 3 FAQs Sometimes this whole problem could be due to a channel that is missing a picture. Make sure the power cable is connected correctly, not bent, damaged, etc. Read More, Is your Vizio TV not connecting to WiFi? Remove the other device and plug your TV back into this socket. Ships from and sold by Best Buy. If your Insignia TV has gone to a black screen and you have no picture, its possible that your HDMI cable could be the cause. Insignia branded products include small appliances, cables, televisions, mini fridges, and tablets. Then plug the TV back into the socket and try turning it on. A lot of people have reported this issue. If you own an Insignia TV, and theres no sound, youre not alone. Simply plug the HDMI cable into another HDMI port. 1. In addition to troubleshooting steps, customer service can also help you identify any hardware problems with your Insignia TV and provide suggestions for replacement parts or repairs. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Home - Articles - Insignia TV Sound But No Picture: Fix in Minutes, Hi, I'm Tim Daniels, photographer and photo trainer, founder of Lapse of the Shutter and creator of the totally free Lightroom Develop System. If even a factory reset didnt help, there is another reset we can try a hardware reset. If your Insignia TV doesnt turn on and red light is flashing, it likely indicates a failed main power supply. How to FIX a Fishing Reel? But dont worry, there are a few things you can try to fix it. Lets take a look. You will also need amultimeterto test the backlight strips to find out where the problem lies. You can also try to unplug it and plug it back again. Now,plug the TV into the socket and turn it onas usual. Power on the TV and the surround system. You can also opt to use an HDMI ARC connection to manage all the sound between your sound system and the TV. If this is the case, temporarily unplug all external devices. When you contact customer support, be sure to have your model number and serial number handy. In many game consoles, for instance, the sync between audio and video is easily disrupted if the HDMI cable or source isnt working correctly. ), Soft reset your Insignia TV by unplugging it from the wall for 60 seconds, then plug it again and turn it on, Check that your Insignia TV isnt muted via the remote controller, Check that your headphones arent connected, all audio cables are firmly plugged in, the antenna or cable TV is plugged correctly, and the power cord is not bent or damaged, Change the audio format in your menu to PCM. ), YouTube App is not Working on Vizio TV (Check this 1 Easy Guide First! It that hasnt fixed the problem, then try using a different HDMI input. Plug the. Save my name, email, and website in this browser for the next time I comment. They may also be able to provide additional tips and tricks to get your TV up and running again. In this blog post, well provide you with 8 different solutions to try if your Insignia TV is displaying a black screen. Unplug the Insignia TV from the wall for full 60 seconds. Once ready with the above-described preparation you are almost ready to start troubleshooting. Check If the TV Backlight is Defective 2.8 8. But lets look at Insignia TV has sound, but no picture. Make sure your antennasignal is high enough. If you are using a home theater system, soundbar, or external speaker system and have connected it with a digital audio cable, select Digital Audio Format/Audio Delay on the Audio menu, then select Audio Format to PCM. People report that an Insignia TV goes black and has sound whenever the backlight strip is dead. This is essentially a power reset of your TV and will reset any settings that could be causing the black screen. Next, make sure to plug the TV into a standalone wall outlet. Heres a couple of different methods that should fix your problems.Here is a recommended TV to buy:(Amazon USA Link) - https://amzn.to/34MQojw(Amazon International Link) - https://geni.us/Ep7AwU Please take a moment and Subscribe for more helpful videos: http://bit.ly/SubscribeToJuanAmazon Prime Free 30 Day Trial: https://amzn.to/37nQpup=============================MY GEAR I USE:=============================My Camera Kit: https://amzn.to/2DVnpNtMy Camera I Use: https://amzn.to/38jVbd6My Mic: https://amzn.to/36eGAhgMy Wireless Mic: https://amzn.to/2OZpkqtMy Smartphone Camera: https://amzn.to/2Pswjq7My Mic for Smartphone: https://amzn.to/2RwOJd8My GoPro: https://amzn.to/2Rw6jxyMy Tripod: https://geni.us/X2sKYMy Bendy Tripod: https://amzn.to/2DYauKMMy Small Tripod: https://amzn.to/343jCZ4My Smartphone Tripod: https://amzn.to/341RV2I My Lighting Kit: https://amzn.to/2s7ggXAMy Backpack: https://amzn.to/38jTqwuMy Desktop: https://amzn.to/2YrNE7HMy Monitor: https://amzn.to/31l5QkSMy Laptop: https://amzn.to/2s3SrQAMy Small Gaff Tape: https://amzn.to/38kA1LZMy Small Drone: https://amzn.to/2TE4WxXMY VR Headset: https://amzn.to/2R5gRU4My Drone: https://amzn.to/3cQmsGq=============================WATCH MORE OF MY VIDEOS:=============================My Latest Uploads: http://bit.ly/JuansUploadsMy Tech Videos: http://bit.ly/JuansTechVideosMy Popular Videos: http://bit.ly/JuansPopularMy Reviews, DIYs, and How Tos: http://bit.ly/JuansReviews============================= CONNECT WITH ME =============================Leave a comment on this video and it'll get a response. Some people resign to solve this issue, but you do not have to be one of them. Sometimes when there is sound but no picture, the HDMI cable is at fault. If your Insignia TV has sound but no picture, you should try these: I hope this advice has helped you fix your TV. If this isnt you, then weve got a few more basic fixes to try before getting into the hardware fixes. Here's a quick "How to FIX" video that may be ab. We will review each case individually until we resolve your issue. After making sure the lasts Roku version has been installed, attempt to connect to the Wi-Fi network once again. If your TV is still under warranty, I suggest contacting Insignia for further assistance. To fix the Insignia black screen, first, replace your remote's batteries and make sure that it is fully functional. If not, continue with the next fix in this article. You are looking for any signs of corrosion, damage or dust. Welcome to The Indoor Haven. Press and hold the power button on the TV for 15-20 seconds. If Roku on your Insignia TV is showing a black, blank, or dark screen with no picture, you may be able to fix the issue with a power cycle. Manage Settings These cold soldered connectors are a notorious failure point on Insignia TVs, but can be easily fixed if you are willing to re-solder a joint yourself. This is different than simply switching the remote on and off! Copyright 2022 Techembounce. Read More, What are the pros and cons of carbon fiber vs aluminum tripods? Reset your audio settings in the audio menu, Factory reset your Insignia TV from settings in the menu, Hardware reset your TV by unplugging all cables, holding the Power and Volume + keys on your remote together for a minute, then waiting five minutes, and then reconnecting all cables. Dont try to force them out without unlocking them first. To resolve: If there is still no picture, try resetting your TV to resolve the issue: If your TV is on, there is good picture but no sound, try the following solutions: If No signal error is displayed on your TV, try these instructions to resolve the issue: Check this too: Hisense TV Troubleshooting and How to Guide. Check your HDMI cable 2.4 4. Even if you have already tried to unplug your TV, ensure you follow the exact procedure. However, some users reported that the YouTube application needed a fix on their Roku TV since it was not working correctly.If the YouTube app is not working on Roku TV, it can be pretty frustrating, especially, Continue Reading YouTube App is not Working on Roku TV (Try this 1 Easy FIX First! Explain to them your problem and what you have already tried, and they will surely be able to help you. If you have a newer model Insignia TV, you may also need to check for any wireless antennas that may have become loose or unplugged. Ive worked in tech for over a decade, and during that time Ive spent countless hours supporting some of the worlds most popular products. Change the audio format in the settings of your TV Box, Cabble Box, DirecTV, etc. Contact Insignia support Insignia TV Has Sound But No Picture In that case, the problem is most likely with the TVs LED backlights. Insignia is a house brand, which means that it is a brand name that is exclusively sold by one retailer. If you see faint images, you can be sure that either the backlight inverter or the backlights themselves are the failure point in your TV. If the backlight is the only part not working, you will see very faint images on your TV screen. It should come apart in two pieces: front and back. If Insignia TV has a black screen issue, there may be a problem with the power cable, power port, remote control, cache, HDMI, HDMI cable, backlight, power board, T-con board, or main board.In certain cases, these issues can also cause the TV picture to look very dark instead of totally black.After all, this, lets take a look at some fixes. If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. While holding the power button, plug the TV back into the outlet. Get it May 3 - 8. Next, power cycle your TV and perform a hard reset on the TV and any external device. Release the power button, plug the TV back into the power outlet, and try to power on. This way you will be certain that you are causing no harm or whatsoever because if you interact with a freshly turned-off device you might cause a short circuit. Insignia TV Black Screen If your Insignia TV has a black screen, you need to reset it. After that, press and hold the power button for additional 30 seconds. Place your TV face down on a large table or workbench. Either the cable connectors themselves can come loose or get covered in grime or dust, preventing a clean contact, or components on the boards can fail, meaning they dont power the backlight sufficiently or cannot provide a constant picture signal. After this, press and hold the power button for one or two minutes. Soft reset your Insignia TV Make sure that the power cord is securely connected to the back of the TV and that it is connected to a working power outlet. Locate the audio output on the backside of the Insignia TV. Press Picture to change to a different picture mode. ), I am sure youll be surprised Alexa saves a copy of everything she records.If you have owned Alexa for some time, I am sure youve noticed she was listening even when you did not say her name, or she asked you to repeat something even were not talking to her before.Continue reading if you, Continue Reading Creepy Questions To Ask Alexa (Follow this 1 Easy Guide! If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Theres a strong possibility that an HDMI connection is automatically switching your input even though it is not sending a full signal, resulting in a black screen on your TV. Follow your normal process for switching on your TV. After that plug it back in and attempt to power it on. ), How to Use Insignia TV Without Remote? It is unlikely that a faulty power cable causes this problem, but it is still a good idea to check just in case. Open the app and follow the on-screen instructions. For this step, we recommend plugging your TVs power cable directly into the wall outlet. It may seem obvious, but youd be surprised how often the problem is just thatthe TV is muted. CNet has done reviews for a variety of Insignia branded televisions. If youre using an HDMI switch, check that its properly connected as well. At the end of the day, customer service representatives are available to help answer your questions and provide guidance to get your Insignia TV back in working order. It means the TVs T-CON and mainboard are working as they should. Save my name, email, and website in this browser for the next time I comment. If your signal is low, you have multiple options: Here is how to fix your Insignia TV when the sound doesnt work: When all else fails, its time to contact Insignia support.